CARING is what we do.

CARING for thousands in need

A message from Brian Marks, CAO

New Service Launched to Assist Individuals Isolating with COVID-19

Timmins, ON – Cochrane District Social Services Administration Board (CDSSAB) and the City of Timmins have teamed up with 211 Ontario – Northern Region to offer a new service for Cochrane District. The goal of the service is to provide support for individuals who are required to isolate, but may not have the social supports in place to do so effectively.

Beginning today, individuals identified as COVID positive or who have been identified as high-risk close contacts and are required to isolate, can call 2-1-1 for help to receive groceries or essential household items, medication delivery, mental health services, and more.

As COVID-19 cases surged within the region, finding a solution to allow for safe and comfortable patient isolation was a priority, but with that came the concern of how to manage food distribution and essential services for those in need of assistance.

“211 presents an ideal solution,” says Carole Duguay, Manager of Community Services, CDSSAB. “The system is designed around client and issue management and can quickly provide an appropriate response. Our partner organizations like the Porcupine Health Unit (PHU) were already addressing some of these concerns, but by centralizing it through 211 Ontario, we’re freeing up time for our frontline response and better coordinating services.”


211 is a community and social services helpline available to the public that can be accessed by phone, email, and online at Its purpose is to help individuals navigate and connect with a variety of social services that deal with a variety of concerns from access to health care, emergency crisis, family services and more.

Paramedics providing 24hr care to timmins residents year-round

Average monthly visits by timmins children to earlyon childcare centres

Seniors, family, non-profit, and co-op housing units managed by cdssab housing

EMS Paramedic Services

Cochrane District Emergency Medical Services provide emergency and community paramedic care across the District of Cochrane 24 hours a day, 7 days a week.  Ensuring our residents thrive in a healthy and safe community, while collaborating with our Health Care Partners.

By the numbers:

  • 8 Stations total / 2 stations in Timmins
  • 25 Vehicles / 10 Vehicles in Timmins
  • 100 Emergency Medical Services Staff with over 90 Paramedics / 40 Paramedics in Timmins
  • 11,658 Calls for Assistance / 6,850 calls in Timmins so far in 2020
  • 9364 Patients Transported / 5,995 patients transported in Timmins so far in 2020
  • 632 Patients Registered in our Community Paramedic Program / 500 registered in Timmins

Housing Services


  • CDSSAB owns and manages 166 Family units, 395 Senior units in Timmins
  • CDSSAB overs sees Non Profit and Cooperative Housing which includes an additional 215 Family units and 173 Senior units
  • Housing Services employs 23 fulltime employees in Timmins
  • Housing Services is continuously creating new affordable units through acquisition and development – 51 units recently added to portfolio, including both affordable and market rent

Housing Services administers over $2,000,000 in program funding for homelessness prevention, support services, emergency home repairs, rent subsidies, anti-human trafficking, property development and food security programs

Child CARE

EarlyON centres offer free, high-quality programs for families and children from birth to 6 years old. You can learn and play with your child, meet people and get advice from early childhood professionals. EarlyON centres are open to all families in Ontario. They are welcoming places that offer a range of services and resources, where you can:

  • join fun activities such as reading, storytelling, sing-alongs and games
  • get advice from professionals trained in early childhood development
  • find out about other family services in your community
  • connect with other families with young children


EarlyON capacity:

  • 3 centres in Timmins
  • 8 centres in District
  • 13 staff in Timmins
  • 29 staff across the District
  • 118 visits by children to the centres in Timmins in October 2020
  • 195 visits by children across the District in October 2020
  • Program personnel are providing in-person and virtual programming at this time


Childcare Affordability:

  • 201 children receiving subsidy at this time in Timmins centres
  • 241 families, and 349 children are receiving assistance through subsidy in the District


Northern Treasures Licensed Home Child Care:

This is an in-home childcare program that coordinates, monitors and supports Providers in Timmins.

The program provides quality and caring programming in a home environment for children from infancy to 12 years of age.

  • 12 providers
  • 60 spaces

3 new providers after the holidays

Children Services

Licensed Childcare Capacity:

  • 1,058 spaces in Timmins (operating capacity)
  • 1,791 spaces across the district (operating capacity)
  • 44 centres across the District
  • 24 centres in Timmins

340 personnel

Ontario Works

Ontario Works maintains income security and employment and training programs for eligible recipients.

  • Timmins caseload for October 2020 – 1,054 households
  • OW employees in Timmins is 23

Key Partnerships:

  • College Boreal (currently have a customer service course)
  • Northern College (pilot program for school)
  • Employment Ontario, Connection Emploi and March of Dimes (ongoing partnership)
  • Anti Hunger Coalition and Borealis Fresh Farms (Food Project)

The Economics of Homelessness

In this comprehensive and compelling presentation to the Timmins Chamber of Commerce, Cochrane District Social Services Administration Board CAO Brian Marks outlines a powerful argument for a “Housing First” strategy to solving homelessness.  

Ontario’s Ministry of Long-Term Care is investing up to $5 million to launch the Community Paramedicine for Long-Term Care programs in five communities across the province, including the Cochrane District.

This fully provincially funded program will help eligible seniors on the long-term care waitlists stay safely in the comfort of their own homes and communities for longer and will be operated in partnership with the five municipalities.  These communities will build upon the success of their existing community paramedicine programs.

As part of this program Cochrane District Emergency Medical Services will provide:
Access to Remote Patient Monitoring services 24-7;
In-home care and remote monitoring methods;
Online or virtual supports;
Home visits and in-home testing procedures;
Ongoing monitoring of changing or escalating conditions to prevent or reduce paramedic response and reduce Emergency Department visits; and
Connect participants and their families to home care and community supports.

“The Cochrane District Emergency Medical Services has been a leader in the deployment of community paramedicine for the needs of our residents,” said Mayor Pirie. “This innovative community-focused approach will provide support for the families who have a loved one waiting for long-term care through ongoing 24/7, non-emergency support, which will include home visits and remote monitoring that is responsive to changes or escalation of health conditions.”

“This innovative partnership between the Ministry of Long-Term Care and Cochrane District Emergency Medical Services will immediately enhance and protect the lives of our most vulnerable citizens,” said EMS Chief Jean Carriere. “Through our highly trained and dedicated team of paramedics, we will ensure our seniors get the care they need at the right time and in the right place.”

The Cochrane District Emergency Medical Services has helped reduce the number of 911 calls and emergency room visits through a community paramedicine approach.  Paramedics have been involved in remote patient monitoring, completing medical referrals and leading community clinics.  Recently, they have been supporting the health system through completing home visits for COVID-19 testing at the direction of the COVID Assessment Centre.

Community Safety and Well Being Plan

 “To achieve the ideal state of a sustainable community where everyone is safe, has a sense of belonging, opportunities to participate, access to services and where individuals can meet their needs for education, health care, food, housing, income and social and cultural expression”


View Plan